Support Session Request
If you're looking for IT support then this product gives you access to an IT professsional. This is normally enough time to resolve most issues and sufficient to diagnose and recommend solutions to more complex issues.
Charging for further requirements.
Ad-Hoc requests for IT Support are charged at the rate specified per call. If you need more than this then you can approve an additional work or consider an ongoing support arrangement.
An available agent will be in touch with you as soon as possible once payment is confirmed. We intend to respond within 4 hours of receiving your request during office hours but usually we are able to respond much sooner.